Warranty information
At Synetech we want to guarantee our customers' peace of mind, so we offer full warranty coverage for our interactive solutions.
We offer two warranty options SyneCare and SyneCare+.
Information on warranty coverage
Types of coverage
Synetech Care
Type of guarantee offered
The Synetech Care warranty is automatically purchased, free of charge, for all Synetech products.
The service included is Return for Repair (DPR) and Advanced Replacement Coverage (ARC) for a period of 5 years.
Guarantee period
The warranty period for all products comes into effect on the first day the Synetech product is activated (the first time the interactive display is turned on).
For more information about the warranty period of Synetech products, please refer to the warranty summary table.
Synetech Care+
Type of guarantee offered
Synetech Care+ is an extension of the Synetech Care warranty. It can be purchased through Synetech or an authorised Synetech channel partner.
The services included are Return for Repair (RFR), Advanced Replacement Coverage (ARC) and On-Site Support (OSS).
Product replacements are include in the Synetech Care+ warranty.
Guarantee period
The Synetech Care+ warranty must be activated within 30 days of installation or configuration. Otherwise, the extension will not be applied.
For more information about the warranty period of Synetech products, please refer to the warranty summary table.
How to request assistance?
At Synetech we offer you a simple and efficient solution to keep your interactive displays in optimal conditions. If you need to request repair or replacement services, just fill in the form and our technical service will contact you as soon as possible.
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